• Check whether the Fiber router is switched on. If you are using a secondary router for Wi-Fi, check to see if it is powered on.
• Check whether “LOS indicator” on the Fiber Router is glowing red. The RED LOS light indicates some ongoing network problem.
• Try restarting the Fiber router.
• Fiber cable around your premises needs to be well managed and should not be bent, twisted or pressed.

Please contact Barahi Internet Support [061-533280], if the LOS indicator is still glowing red. 

Internet Connection through Wi-Fi : There are many factors that affect the internet connection speed through Wi-Fi.

• Check whether your computer/smartphone connected to the router through Wi-Fi is not too far and is inside the Wi-Fi coverage with good signal strength.
• Usually you experience a slow internet connection through Wi-Fi due to high latency and interference in the wireless network.

Recommendations

• Adding a secondary router will amplify the Wi-Fi coverage/Signal strength inside your premises and decrease the latency while connecting the internet through Wi-Fi. You will experience faster and reliable connection after that.
• For best internet connection speed, we recommend you to use a LAN/Ethernet cable to connect your computer. Using ethernet cable is best recommended for gaming and live streaming.

It totally depends on how you use the internet and for what purpose.

For small business and home use, small plan also sufficient; otherwise you need high level plan.

Yes! We also offer email and live chat support.